According to CNA and UDN, Pi Pay (拍付國際) confirmed that some members' names, phone numbers and license plate numbers were exposed after a June 2026 hack of an internal file server, though the transaction system and passwords were unaffected. Affected users can claim convenience store e-vouchers worth over NT$500 between July 17 and October 31, 2026.
What is the scope and impact of the Pi Pay data breach?
According to CNA, Pi Pay (拍付國際, operator of Pi Wallet) confirmed that personal data belonging to some of its members had been exposed. The company stated that the leaked data included names, phone numbers, and license plate numbers, while account passwords, transaction records, and credit card numbers were not affected 1. UDN's report carried an identical company statement, confirming the same categories of exposed data 7.
Pi Pay further disclosed that the compromised records included member data retained from projects that went live in 2019 and 2022, specifically involving names, phone numbers, and license plate numbers (E5, E9). This indicates the exposure was not limited to recently collected data but also drew from files kept since earlier system launches.
Were users' transaction systems and passwords safe during the breach?
According to CNA, Pi Pay stated that its service app, transaction system, and website were not breached by hackers. The company said that users' account passwords, transaction records, credit card numbers, and points are all stored in a separate database, and that this database was confirmed to be secure 4. This distinction — between the compromised internal file server and the untouched transaction database — is central to the company's account of the incident.
How did hackers infiltrate Pi Pay's systems?
According to CNA, Pi Pay disclosed that it was attacked by a hacker group in June 2026. The attackers gained access and unlawfully accessed the company's internal employee file server, resulting in the leakage of some daily operational files 3. UDN's coverage confirmed the same timeline and description of the intrusion, noting the June 2026 attack targeted the internal file server rather than customer-facing systems 8.
How is Pi Pay compensating affected users?
According to CNA, Pi Pay said it would provide users confirmed to have had their data accessed with convenience store beverage e-vouchers worth a combined total of over NT$500 2. UDN reported the same compensation figure, describing it as a package of e-vouchers valued at more than NT$500 10.
According to both CNA and UDN, affected users confirmed to have had their data accessed can claim the designated convenience store beverage e-vouchers through a dedicated company web page between July 17 and October 31, 2026 (E6, E10).
The evidence points to a breach confined to an internal employee file server rather than the customer-facing transaction system: Pi Pay stated its app, transaction system, and website were untouched, with passwords and card data held in a separate, confirmed-secure database 4, even as it acknowledged that names, phone numbers, and license plate numbers tied to 2019 and 2022 member records were accessed (E1, E5, E9). The compensation Pi Pay is offering — e-vouchers worth over NT$500, claimable from July 17 through October 31, 2026 — is scoped specifically to users confirmed to have had their data accessed, matching the narrower category of information the company says was exposed (E2, E6, E10).
What is the scope and impact of the Pi Pay data breach?
According to CNA, Pi Pay (拍付國際, operator of Pi Wallet) confirmed that personal data belonging to some of its members had been exposed.
Were users' transaction systems and passwords safe during the breach?
According to CNA, Pi Pay stated that its service app, transaction system, and website were not breached by hackers.
How did hackers infiltrate Pi Pay's systems?
According to CNA, Pi Pay disclosed that it was attacked by a hacker group in June 2026.
How is Pi Pay compensating affected users?
According to CNA, Pi Pay said it would provide users confirmed to have had their data accessed with convenience store beverage e-vouchers worth a combined total…
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